Nathalie Ives

Nathalie Ives has a robust background in customer service and travel consultancy, with over 25 years of experience. Currently a Customer Support Agent at PitPat since March 2021, Nathalie previously served as a Customer Service Executive at Booking.com from March 2008 to November 2020, where consistently achieving KPI targets was a highlight. Nathalie's earlier experience includes working as a Senior Travel Consultant at STA Travel from February 2002 to March 2008, and starting as a Junior Travel Consultant at USIT, eventually becoming a Supervisor, from March 1995 to February 2002. Nathalie's educational background includes studies at Damland College, Contrado Ferrini College in Amsterdam, Montessori Lyceum, and Montessori Mavo.