Pivot Advisory Group
Rick Baird is a seasoned professional with extensive experience in technology consultation and management. Currently serving as Managing Director at Pivot Advisory Group since April 2022, Rick has previously held significant roles such as Head of Technology at Total Construction Pty Ltd and various positions as a Business Technology Consultant at Orro Group and Correct Solutions. With a strong background in solution architecture and service delivery management at companies like Hotline IT Pty Ltd and VExpress Distribution, Rick has successfully led operational improvements and technological advancements. Educational qualifications include a Master's in Business Administration (in progress) and several certifications in telecommunications engineering and business.
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Pivot Advisory Group
Enabling MSPs & Technology Providers to be more profitable, consistent & sticky with their clients... As businesses grow organically, so do their people, process, systems and data. Whilst this approach serves a business' initial needs, over time these characteristics may become more complex, inefficient, difficult to manage and ultimately affect the overall client experience. We are consulting partners to the MSPs and Technology Providers through business, technology leadership and advisory services. We facilitate strategic growth by aligning current and future state technology with your business objectives. Our methodology and program management services are tailored to guide clients through their transformation.