Tom Smith is an experienced operations professional with a diverse background in various leadership roles across multiple industries. Currently serving as Operations Director at Pizza Pilgrims since February 2024, Tom previously held the position of Head of Operations at Popeyes Louisiana Kitchen UK from March 2022 to February 2024. Prior experience includes significant roles such as Senior Operations Leader at Tesla and Head of Ops Excellence at Papa John's (GB) Ltd. Tom's earlier career features progressive responsibilities as District Manager at Starbucks, Business Development Manager at Greene King and spirit pub company, and Regional Manager at GAME Retail LTD, where accountability extended to multiple locations and teams. Tom's career began as District Development Manager at GAME, with a foundational role as B2B Development Manager at Skoda. Educationally, Tom attended Walton High from 1994 to 2000.