Paola Lopez

Paola Lopez is an experienced professional with a diverse background in training administration and customer service. Currently serving as a Training Administrator at PJ Care since February 2022, Paola previously held multiple roles at BSI from May 2017 to February 2022, including Client Planning Advisor and various bilingual customer service positions. Prior to BSI, Paola worked as a Client Account Administrator at BI WORLDWIDE and as a Bilingual Participant Experience Executive at BI WORLDWIDE EMEA, contributing to engagement strategies for clients. Experience in retail management includes positions at HUGO BOSS as Assistant Manager and Supervisor, overseeing a successful £1.5 million turnover store. Earlier roles include sales assistance at Camper and customer service roles at Showroom Workstation and O-one, as well as a sales advisor position at Decathlon Italia. Paola holds a Master’s degree in Marketing/Marketing Management from Università LUMSA and a Master’s in Advertising from Universidade de Vigo, complemented by a Bachelor's degree in Business/Corporate Communications from Università LUMSA.