Lauren Hoffman

Lauren Hoffman is a seasoned professional in the field of customer success and operations management, currently serving as a Senior Customer Success Manager for Civic Strategic Accounts at Placer.ai since July 2024. Prior experience includes roles as a Customer Success Manager at Zencity and UrbanLeap, along with an Operations Manager position at the South Carolina Research Authority. Lauren began a career in management as a Workplace Education Manager at Atrium Health. Educational qualifications include an MBA in Services Marketing from Vanderbilt University - Owen Graduate School of Management and a Bachelor of Science in Political Science and Government from Duke University.