Suzanne Portelli

Suzanne Portelli serves as the National Customer Hub Academy Manager at Places for People, a position held since March 2010, focusing on the development and delivery of high-quality training to enhance customer service. Prior roles at the organization include various positions such as Customer Service, Business Support and Homeownership SuperUser, Customer Service Centre Advisor, Business Change Analyst, Customer Service Manager, Team Leader in the Customer Service Centre, and Deputy Team Leader. Prior to Places for People, Suzanne operated as a self-employed Senior Catering & Public House Manager and Licensee from January 2001 to March 2010, overseeing all aspects of licensed establishments in the food and hospitality sectors. Educational background includes time at Sandhurst Junior Lyceum in Malta and completion of training through Trailhead by Salesforce.