Joseph Gachii

Operations Specialist - Payroll at Plane

Joseph Gachii has a diverse work experience with several companies. Joseph started their career at Sanergy in 2019 as a Sales Agent, where they were responsible for expanding the customer base, maintaining client satisfaction, and achieving sales targets. In the same year, they joined Influx as a Customer Support Agent, handling customer complaints and inquiries and meeting performance targets. Most recently, Joseph worked at Plane as a Customer Support Specialist and was later promoted to Senior Support Specialist. The specific responsibilities and durations of these roles are not provided.

Joseph Gachii's education history is as follows:

From 2015 to 2019, they attended the University of Nairobi and obtained a Bachelor of Arts degree in Economics and Tourism.

In 2016 and 2017, they attended the Bell Institute of Technology and completed a diploma in Graphic Design.

In 2014, they studied at Gladpoint College of Business Studies and received a certificate in Microsoft Office.

From 2010 to 2013, they attended St. Mary's Boys Secondary School and obtained a High School Certificate.

In addition to their formal education, Joseph has obtained certifications in Customer Service Mastery: Delight Every Customer from Udemy, and Customer Service Skills from Alison - Empower Yourself. Joseph received these certifications in November 2021.

Location

Nairobi, Kenya

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Plane

Payroll, benefits & compliance designed for fast-growing companies. All-in-one people platform that scales with you from launch to IPO.