Ellen Mefford

Ellen Mefford has a diverse work experience spanning over two decades. Ellen most recently worked at Planet Home Lending, LLC, where they held multiple roles. As the Director of IT Products and Process since January 2022, they are responsible for overseeing and managing IT projects and processes within the company. Prior to this, they served as a Senior Compliance Analyst from June 2021 to January 2022, ensuring adherence to compliance regulations. Ellen also worked as an Operations Support Manager from October 2019 to June 2021, where they provided managerial support for operations. Ellen started their journey at the same company as an Operations Support Specialist II, responsible for UAT testing, system administration, and developing training programs for loan closers from June 2017 to October 2019.

Before joining Planet Home Lending, LLC, Ellen worked at Green Planet Home Lending as an Operations Support Specialist from December 2013 to March 2016. In this role, they acquired extensive knowledge of loan origination systems and provided support to system users.

Ellen's earlier experience includes their time at Mortgage Investors Corporation, where they served as the Manager of the Document Preparation Department from January 2002 to December 2013. During their tenure, they designed a data input system and developed compliance procedures for VA loans.

Additionally, Ellen had a brief entrepreneurial experience as the owner of Happy Dogs Make Happy Souls from September 2008 to September 2012.

Overall, Ellen Mefford exhibits a strong background in operations support, compliance analysis, IT project management, and system administration, making their a versatile professional in the mortgage industry.

Ellen Mefford completed their Bachelor of Arts (BA) degree in Philosophy and Religious Studies at Indiana University Bloomington, which they attended from 1980 to 1985.