Jean Vanderbrook

Jean VanDerbrook has over 30 years of work experience in the mortgage and banking industry. Jean currently works at Planet Home Lending, LLC as the Director of Loan Onboarding, a position they have held since April 2023. Jean'sprevious roles at the company include Loan Boarding Manager and Loan Boarding Supervisor.

Before joining Planet Home Lending, Jean worked at Nationstar Mortgage as an Acquisition Manager from September 2016 to August 2017. In this role, they led a team of project coordinators, business analysts, and data analysts in converting new mortgage servicing assets to the company's servicing platform.

Prior to that, Jean was employed at Seneca Mortgage Servicing LLC as a Sales and Acquisitions Manager from August 2013 to September 2016. In this position, they analyzed data, formatted, converted, mapped, and tested data to be loaded into production. Jean also reconciled balances to the prior servicer's trial balance.

Jean's early career included roles at JPMorgan Chase & Co. as an Executive Administrative Assistant from April 2003 to August 2013. At JPMorgan Chase, they provided support to site leaders, managers, supervisors, and employees in a call center environment. Jean was responsible for creating reports, preparing materials for meetings, managing schedules, and overseeing staff time off.

Before joining JPMorgan Chase, Jean worked as an ECC Telephone Banker at Washington Mutual from December 2002 to April 2003. Jean'sresponsibilities included answering customer calls and providing friendly and accurate service.

Jean's experience also includes roles at North American Mortgage Company, where they served as a Cashiering Supervisor from April 2001 to December 2002. In this position, they oversaw daily cashiering functions, managed a team of employees, and processed high volumes of incoming mail, payments, and payoffs. Jean later became the MSP Systems Support/Supervisor Systems Administration, where they oversaw the mortgage servicing systems support group, balanced the mortgage portfolio, processed system access requests, and performed system security audits quarterly.

Furthermore, Jean worked at Anchor Mortgage Services, Inc. as a Loan Closer from May 1992 to June 1994. In this role, they acted as a liaison between mortgage originations secondary marketing personnel and mortgage servicing, supporting loan acquisitions and transfer of mortgage records.

Jean's career began at Anchor Savings Bank as a Department Clerk from November 1990 to May 1992. Jean'sresponsibilities included reviewing mortgage loan files, setting up funding schedules, and handling research requests.

Jean VanDerbrook attended Genesee Community College in 2012, where they took an Advanced Excel class. There is no information provided regarding the duration of the course or any degree obtained.