Jessica Milner

Jessica Milner has a diverse work experience that spans across different industries and roles. Jessica started their career as a Senior Personal Banker at Flagstar Bank, where they provided customer service, analyzed customer relationships, and recommended financial solutions. Jessica then worked as a Teller at Bank of America, where they handled various transactions and promoted products and services.

After that, Jessica joined Ziebart International as a Technical Support Specialist, where they supported and maintained the SQL database structures, created reports in SSRS, and provided training on Ziebart applications. Jessica later became the Network, Database, and Report Manager at Ziebart International, taking on additional responsibilities such as maintaining the internal network and providing support for franchisees and corporate staff.

Jessica then transitioned to United Shore, where they held the role of Database Developer II. In this position, they collaborated with application development teams, developed database-centric features and solutions, and performed ad hoc analysis and reporting of production data. Jessica also briefly served as the Team Lead of Data Services, mentoring a team of developers and facilitating communication between teams.

Next, Jessica joined United Wholesale Mortgage as a Team Lead of Data Services, leading a team of developers responsible for building enterprise reports and dashboards.

Most recently, Jessica is working at Planet Home Lending, LLC, where they serve as the Business Intelligence & Systems Analysis Manager. In this role, they provide mentorship and leadership for the Business Systems Analyst and Business Intelligence Developers. Jessica is responsible for developing SQL databases and business intelligence solutions, creating and validating business requirements, and providing support for the company's analytic and reporting efforts.

Throughout their career, Jessica has demonstrated strong technical skills, including expertise in SQL, Microsoft SQL Server, and data analysis. Jessica has also exhibited excellent communication and leadership abilities, working closely with management, stakeholders, and end users to deliver effective business solutions.

Jessica Milner attended Baker College of Flint from 2011 to 2016, where they obtained a Bachelor's Degree in Information Systems. During the same period, they also pursued a minor in Healthcare Informatics, specializing in Healthcare Technology.

In terms of additional certifications, Jessica obtained the following:

- Certified ScrumMaster (CSM) from Scrum Alliance in October 2021.

- Certified Agile Leadership for Orgs (CAL-O) from Scrum Alliance in February 2021.

- Certified Agile Leadership Essentials (CAL-E) from Scrum Alliance in December 2020.

Furthermore, Jessica holds a certification in Microsoft SQL Server 2012 Reporting Services, although no information about the institution or specific completion date is available.