Taylor Fields

Taylor Fields has a diverse work experience spanning over 12 years. Currently, Taylor is working at Planet Home Lending, LLC as a Reporting and Data Analyst/Software Administrator. In this role, Taylor is involved in the creation and automation of reports using MS Excel, Business Objects, XML Builder, and SQL. Additionally, Taylor serves as the software administrator for ACES and assists in various other areas as needed.

Prior to this, Taylor worked at Caliber Home Loans for 6 years. As a Senior Conversion Analyst, Taylor was responsible for boarding bulk acquisitions onto Caliber's servicing system. This required meticulous attention to detail and a strong work ethic. Taylor also worked as an Escrow Specialist, where they researched and documented escrow analysis differences, provided explanations and documentation to customers regarding escrow deficiencies, and researched mortgage payments that didn't align with required amounts.

Before that, Taylor worked as a Quality Control Analyst, monitoring recorded phone calls to ensure compliance with state and federal laws and collaborating with managers and trainers to ensure employees were fully educated on requirements. Starting out at Caliber Home Loans, Taylor worked as a CSR/Collections representative, handling calls from current and delinquent customers and helping them bring their accounts current through various assistance programs.

Overall, Taylor brings a wide range of skills and experiences in data analysis, software administration, transaction management, escrow analysis, quality control, and customer service to their work.

Taylor Fields attended Dallas College North Lake Campus in 2019, where they studied SQL in the field of Information Technology. From 2006 to 2008, Taylor attended Rose State College, although the degree name is not specified. It is also mentioned that Taylor has some education in Business Administration and Management, General, but the specific years and degree details are omitted for their time at Oklahoma State University.