Sam Wray

Sam Wray is an accomplished professional with extensive experience in customer experience, operations, and project management across various sectors. Currently serving as the Head of Customer Experience and Operations at Planet IT since April 2023, Sam previously held positions including Customer Success Manager at RM plc and Assessment Services Delivery Manager at both RM plc and BTL. Key achievements include enhancing the Online Invigilation service through process improvements and effective project management. Sam's career began with roles in customer service and administrative support, exemplified by positions with Pitman Training Group Ltd. and Bellway Homes. Sam's educational background includes attendance at Wetherby High School.