Planet42 is democratising mobility by enabling people ignored by banks to get access to a personal vehicle through car subscription service.

Finance

FinTech

Planet42

Planet42's headquarters in Gauteng, South Africa

Alexander James

Julie K.

Samantha Speedy

Ofentse Molefe

Innocentia Bhembe

Masele Madehlaba

Maryl Peschke

Kyle Gareth Chetty

Kärt Ala

Claudia van der Colff

Zarel Herbst

Cherise Fasson CA

Kätlin Püüa

The Customer Operations team at Planet42 ensures seamless service delivery by managing customer inquiries, supporting vehicle fleet operations, coordinating with car dealerships, and enhancing customer retention. They address customer needs, optimize service processes, and maintain high satisfaction levels for our car subscription service.

Customer Operations

The Account Management Team at Planet42 is responsible for cultivating and maintaining relationships with car dealers, facilitating seamless transactions, and ensuring customer satisfaction through effective communication and support. They work to expand the dealer network, manage existing accounts, and provide administrative support to streamline operations and enhance customer experience.

Account Management Team

This department oversees the processes and strategies involved in managing and optimizing collections activities.

Collections Management

This department ensures adherence to regulatory requirements by validating customer information and monitoring for anti-money laundering activities.

Compliance Operations

This department creates and manages marketing content to engage audiences and promote products.

Content Marketing

The Data and Business Analysis team at Planet42 is responsible for leveraging data to drive informed decision-making. This team analyzes market trends, assesses customer data to enhance service offerings, and provides actionable insights to optimize business strategies, ensuring the seamless accessibility of personal vehicles through their car subscription service.

Planet42

Org chart

Teams

Customer Operations

Account Management Team

Collections Management

Compliance Operations

Content Marketing

Data and Business Analysis

Offices

Planet42

Org chart

Teams

Customer Operations

Account Management Team

Collections Management

Compliance Operations

Content Marketing

Data and Business Analysis

Offices

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