Loïc Muguet

Loïc MUGUET is an experienced professional in customer success and project management, currently serving as the Head of Customer Success at Planisware since February 2016. In this role, Loïc MUGUET focuses on ensuring customer satisfaction through regular communication, support, and training, while also analyzing feedback to enhance service strategies. Previous positions include functional consultant and project manager, along with a variety of development and technical support roles at companies such as Riviera-Solution, Replay-Software, App-Line, QuesCom, and Azur Online. Loïc MUGUET holds a Professional License in Computer Systems and Software from IUT Nice Côte d'Azur and a BTS in computer applications from Lycée Estienne d'Orves - Nice.