Yves Vanderhaeghen is a Senior Executive Business Consultant at Planon, where responsibilities include developing a new Business Consultancy framework, enhancing customer satisfaction, and generating additional revenue. Key accomplishments involve creating 12 business cases, leading to over 2.5 million euros in implementation projects, transforming dissatisfied customers into advocates, and contributing to more than 5.5 million euros in earnings. Previous experience includes roles as Senior Lead Implementation Consultant and Implementation Consultant at Planon, and Project Manager for the Local Nuisance Project at Stad Gent, which resulted in a significant reduction of lead time for nuisance cases. Yves Vanderhaeghen holds a degree in Economie-Informatica from Gent and completed the Great Demo! program in November 2022.