CM

Christopher Mumby

Sr, Manager Customer Support at PlanSource

Christopher Mumby has a diverse work experience spanning over 14 years. In their most recent role at PlanSource, they served as the ACA Team and Customer Support Manager, overseeing a team and providing assistance to clients with ACA and benefits administration products. Christopher also played a vital role in customizing and improving the ACA product while handling the management and training of team members, service teams, account managers, and over 1300 clients. Prior to this, Mumby was the ACA Team Lead at PlanSource, utilizing their extensive nine years of experience in Human Resources and Benefits Management to specialize in ACA and benefits administration. Christopher also worked as a Customer Service Representative Supervisor at Aon, where they provided high-quality customer service, followed Service Level Agreements, and served as a mentor to less experienced peers. At Spherion, they served as a Customer Service Representative, focusing on benefit management for medical, dental, life benefits, and retirement. Mumby also has experience as the Director of Sales and Marketing at Retirement Plan Specialists, Inc. Overall, their expertise lies in ACA and benefits administration, customer service, and sales and marketing.

Christopher Mumby attended Valencia College from 2014 to 2015, where they studied Computer Engineering. Before that, from 1998 to 2002, they attended the University of Central Florida for their Bachelor's degree in Computer Engineering. Simultaneously, they also enrolled at Valencia College during the same period and obtained an Associate of Arts - AA degree in Computer Engineering.

Links


Org chart