Wanjiku M.

Wanjiku M. is an experienced professional with a strong background in customer service and management. Wanjiku has held positions such as Customer Service Manager/General Administrator at Silverstone Air Services Limited, where responsibilities included assisting passengers and managing flight operations. As a Customer Experience Specialist at Tala, Wanjiku focused on resolving customer complaints and ensuring high-quality service delivery. Currently, Wanjiku serves as the National Coordinator and Customer Onboarding Strategist at Plascon, emphasizing customer onboarding and retention strategies. Wanjiku holds a Higher Diploma in Business Management from the Kenya Institute of Management and a Bachelor of Business Administration in Accounting from Kenya Methodist University.