Emma Thomas

Emma Thomas is an experienced professional specializing in digital transformation and organizational change management. At Plat4mation since November 2021, Emma has excelled as an Account Manager and Senior Business Consultant, leading over 20 successful ServiceNow implementations and driving content marketing initiatives that increased subscriber engagement. Prior roles include Senior Technical Business Analyst at Empower Retirement, where Emma spearheaded a ServiceNow ITSM implementation, and Global HRIS Analyst at Molson Coors, focusing on enhancing the HRIS system. Previous experience also includes key roles at DaVita Kidney Care, where significant improvements in compensation processes were achieved, and various positions during education at James Madison University, emphasizing project management and student engagement. Emma holds a Bachelor’s Degree in Social Work from James Madison University.