Marcel Horn

Marcel Horn is an accomplished IT professional with extensive experience in ServiceNow and enterprise architecture management. Currently serving as Associate Director Delivery at Plat4mation since April 2024, Marcel previously held the position of Practice Lead ServiceNow at Contec-X GmbH from December 2022 to March 2024. Prior roles include Team Lead for Professional Services and Support at ins-pi GmbH, and various positions at Yazaki Systems Technologies GmbH, including Team Leader Service Desk. Marcel's early career involved IT support roles at IT-Service Horn and Datagroup Köln GmbH, showcasing a strong foundation in IT service management and support. Marcel Horn holds a degree in Fachinformatiker - Systemintegration from Georg-Simon-Ohm-Schule Köln, obtained between 2008 and 2011.