Nitin Agarwal is a seasoned IT professional with extensive experience in consulting and tools architecture, currently serving as a Senior Consultant at Plat4mation since February 2022. With a background at HCL Technologies and Wipro, Nitin has a strong track record in designing, implementing, and delivering ITSM and monitoring tools, particularly ServiceNow and OpsBridge, while specializing in AIOPS solutions and complex business requirement customizations. Previous roles include significant contributions as a Consulting Manager and tools subject matter expert, overseeing large-scale global projects and leading CMDB configuration efforts. Nitin holds a B.Tech in Electronics from AKGEC, completed in 2005.