Platform Housing Group is one of the largest housing associations in the Midlands, with over 47,000 homes from Herefordshire in the West to the Lincolnshire coast in the East, and from the  Derbyshire Dales in the North to the Cotswolds in the South. PHG has a strong social purpose and works to deliver quality homes and services that bring tangible and positive differences to local homes, lives and communities. 

Property Development

Real Estate

Residential

Platform Housing Group

Elizabeth Froude

Kevin Hill

Laura Osborne

Gerraint Oakley

Dennis Evans

Clare Durnin

Rosemary Farrar

Marion Duffy

Jon Cocker

The Customer Engagement and Experience Team at Platform Housing Group is dedicated to enhancing tenant satisfaction and fostering strong relationships within the communities they serve. This team implements feedback-driven strategies to improve service delivery, ensures new customers receive a warm and informative welcome, and actively engages with residents to understand their needs and improve overall experiences with the housing association. Their goal is to create a supportive environment that contributes to the well-being of individuals and communities in the Midlands.

Customer Engagement and Experience Team

Finance and Procurement Team

Data Analysis and Management Team

Customer Engagement and Experience Team

About

Team members

Other teams at Platform Housing Group

Finance and Procurement Team

Data Analysis and Management Team