Leonardo S. is a CRM executive at Playbook iGaming Solutions since October 2025, focusing on the development and optimization of CRM campaigns and customer segmentation. Previously, Leonardo S. held various roles at LeoVegas Group from March 2021 to February 2025, including CRM strategy development and retention operations coordination. Earlier experience includes team management at Value 11, where responsibilities encompassed CRM software management, employee training, and strategic planning. Additional roles involved customer service and retention positions at Betting Company and FXGM respectively. Leonardo S. holds a degree from Università degli Studi 'Mediterranea' di Reggio Calabria, completed in 2008.
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