Samuel Zang

Samuel Zang is a seasoned professional in customer support and business development, currently serving as a Senior Customer Support Specialist at PlayPlay since March 2020, where a 99.3% customer satisfaction rating has been achieved in 2024. Previous roles include Customer Care Specialist, Customer Success Manager, and a CSM Intern at DHL Global Forwarding, where strategic analysis of service providers was conducted. Additional experience includes a Sales and Business Development Intern at Blockproof, a Carrier Relations Junior at M-Target, and an International Sales Coordinator at Planet Nemo Animation. Samuel Zang holds a Master's degree in Management and International Business from Toulouse School of Management, along with various educational qualifications from University of Oklahoma, IAE Limoges, and Université de Limoges.