Edgar J. has extensive experience in customer care and service delivery management, currently serving as a Senior Customer Care Manager at Playtomic since February 2022. Prior to this role, Edgar held positions as a Customer Care Manager at the same company and as a Service Delivery Manager at Talented Partners from October 2019 to January 2022. Edgar's career includes significant roles at TTEC, where responsibilities included Service Delivery Manager and Talent Acquisition Supervisor from February 2016 to October 2019, and as Quality Assurance Coordinator at Teleperformance from January 2010 to January 2016. Edgar completed a degree at ITESO Universidad Jesuita de Guadalajara between 2005 and 2012.
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