Playvox equips modern businesses & BPOs with a CS agent optimization suite for QA, performance management, coaching, learning, & motivation.

Software

Playvox

Playvox's headquarters in San Francisco, CA, United States

Sara Manriquez-Singleton

Camilo Sánchez

Alessandro Marani

Thong Huynh

Jim Green

Cheyne Wagner

Juan Camilo Salgado Valencia

Andrés Gasca

Nicola Brown (GradDipMgt)

Greg Best

Jetson Gospel

Abby Richards

Ray Chew

Jonathan Díaz

Trisha Lau

Ana Carolina Gitahy

Guy Boyd

Yamid Granda

Juan Camilo Guerrero Alarcón

Ryan Mandl

Austin Gideon

The Engineering and Software Development team at Playvox is responsible for designing, building, and maintaining the company's optimization suite for customer service agents. This team focuses on developing robust software solutions that enhance quality assurance, performance management, and coaching functionalities, ensuring a seamless user experience. They collaborate closely with other departments to implement innovative features, improve system performance, and deliver high-quality products that empower businesses and BPOs.

Engineering and Software Development

This department is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to enhance customer satisfaction.

Customer Support

The Human Resources and Onboarding team at Playvox is dedicated to attracting, developing, and retaining top talent to support the company's mission. This team oversees recruitment, employee onboarding, and performance management, ensuring a smooth transition for new hires and fostering a positive workplace culture. They also focus on employee engagement and development initiatives to enhance team productivity and satisfaction in alignment with Playvox's goals.

Human Resources and Onboarding

This department focuses on engineering solutions and quality assurance processes to ensure product reliability and performance.

Engineering and Quality

This department focuses on overseeing engineering projects, managing technical teams, and ensuring the delivery of high-quality engineering solutions.

Engineering Department

This department focuses on building and maintaining the user interface and experience of web applications.

Playvox

Org chart

Board & advisors

Teams

Engineering and Software Development

Customer Support

Human Resources and Onboarding

Engineering and Quality

Engineering Department

Frontend Development

Offices

Playvox

Org chart

Board & advisors

Teams

Engineering and Software Development

Customer Support

Human Resources and Onboarding

Engineering and Quality

Engineering Department

Frontend Development

Offices

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