Fabio Andrés Gómez Gómez

Fabio Andrés Gómez Gómez has a diverse work experience in the field of IT support. Fabio Andrés currently works at Playvox as an IT-Support employee starting in December 2021. Prior to that, they worked at Supercable Telecomunicaciones as an Internet Administrator and IT Support from August 2015 to December 2021. Fabio Andrés also worked at emergia - emotional experience company as a Technical Support Technician from January 2015 to July 2015. Before that, they had a brief employment at Telefónica as a Back Office Employee from February 2012 to October 2012. Fabio also gained practical experience as a TI Support Technician at Cooperativa Unitrans from April 2009 to July 2009. Overall, Fabio has been actively involved in IT support roles, showcasing their expertise in the field.

Fabio Andrés Gómez Gómez has a diverse education history with a focus on technology and IT. Here is a chronological summary of their education:

In 2008 and 2009, Fabio studied at the Servicio Nacional de Aprendizaje (SENA), where they obtained a degree in Técnico en mantenimiento de equipos de cómputo (Computer Equipment Maintenance Technician) and also completed the IT Essentials: PC Hardware and Software course from the Cisco Networking Academy.

In 2009, they further expanded their knowledge in networking by completing the CCNA Exploration: Network Fundamentals course from the Cisco Networking Academy. That same year, they also completed the ENGLISH DISCOVERIES - BÁSICO II language course at SENA.

In 2011, Fabio attended SENA again and completed a course on Mantenimiento y Configuración de Teléfonos Celulares (Maintenance and Configuration of Cell Phones).

From 2013 to 2015, Fabio pursued a Tecnólogo en diseño, implementación y mantenimiento de sistemas de telecomunicaciones (Technology in Design, Implementation, and Maintenance of Telecommunication Systems) degree at the SENA.

In 2013, they also completed the Fundamentos del Inglés A2 (English Foundations A2) course and participated in an INMERSION DAY, both offered by SENA.

In 2021, Fabio took the Fundamentos de la atención al cliente para profesionales IT (Fundamentals of Customer Service for IT Professionals) course on LinkedIn.

In 2021 and 2022, Fabio completed various online courses on Coursera. Fabio Andrés received a degree in Google IT Support, and studied Introduction to Google Workspace Administration, Principles of Secure Coding, IT Security Defense against the digital dark arts, System Administration and IT Infrastructure Services, ITIL 4 Exam Preparation, Operating Systems and You: Becoming a Power User, The Bits and Bytes of Computer Networking, and Technical Support Fundamentals (with a field of study in Technical Support).

In terms of additional certifications, Fabio obtained a certification in Diseño, implementación y mantenimiento de sistemas de Telecomunicaciones (Design, Implementation, and Maintenance of Telecommunication Systems) from SENA in October 2015. Fabio Andrés also holds a certification in Mantenimiento de Equipos de Cómputo (Computer Equipment Maintenance) from SENA, obtained in September 2009.