María Sofía Senzacqua Paul

María Sofía Senzacqua Paul is a professional with a background in Business Administration and Management. María Sofía has held various roles focused on Customer Intelligence and Revenue Management in companies such as Mallplaza, Chilexpress, SKY Airline, Principal Financial Group, and LAN Airlines. María Sofía is currently working as a Leader of Business Insights and Research at Mallplaza, where María Sofía utilizes tools like Google Analytics, Google Adwords, Facebook Ads, and Programmatic Ads to drive strategic decision-making based on customer insights. María Sofía's educational background includes a Diploma in Customer Experience from Pontificia Universidad Católica de Chile and courses in Big Data and Business Analytics as well as the future of Customer Experience.