Ley Tapang-Garcia has extensive experience in the telecommunications and banking sectors, currently serving as Vice President and Head of CX and Digital Enterprise Capability Management at PLDT Global Corporation since February 2015. In previous roles at PLDT Global Corporation, Ley held positions as Assistant Vice President and Head of PMO and Strategy Implementation, as well as Head of Customer Experience and Engagement. Prior to joining PLDT Global Corporation, Ley worked at PSBank from January 2010 to February 2015 as Innovations Senior Manager, contributing to advancements in customer service and strategy within the organization.
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