Nikol Murtingerova is an experienced professional in customer success and business development, currently serving as the Manager of the Customer Success Team at Contractbook since November 2020. In this role, Nikol oversees a portfolio of customers, sets team goals and KPIs, and collaborates with product teams while also managing the onboarding process for new team members. Prior to this, Nikol held positions such as Senior Customer Success Manager and Head of Partnerships at LuggageHero, where efforts were directed towards facilitating strategic partnerships and managing customer relationships. Additional experience includes roles at Red Hat, KAYAK, and Valuer.ai, focusing on sales, project management, and commercial partnerships across various industries. Nikol holds a Bachelor's Degree in Innovation and Entrepreneurship and an Associate's Degree in Marketing Management from Copenhagen Business Academy.
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