Silvia Bazzanella is a seasoned Customer Success Manager with extensive experience in managing client relationships and optimizing business operations across various industries. Currently serving as a Senior Customer Success Manager at Pleo, Silvia focuses on transforming business spending through expense automation in Spain, Italy, and Portugal. Prior experience includes roles as an Account Manager and Business Development Representative at bmetric, where Silvia contributed to multi-channel data-driven sales optimization. Silvia’s early career involved key positions in sales operations and event management, showcasing a strong background in customer service and communication. Academically, Silvia holds a Master's Degree in Modern Languages for International Communication and a Master's Degree in Linguistic Mediation, both with honors from Università degli Studi Guglielmo Marconi and Università di Trento.
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