Rahul Lakshakar

Rahul Lakshakar is a seasoned professional in product operations and technical support with significant experience in the telecommunications sector. Currently serving as a Sr. Product Ops Engineer at Plivo since September 2022, Rahul is responsible for managing carrier communications and providing technical and commercial support for cPaaS products. Prior to this role, Rahul held the position of Sr Customer Support Executive at Tata Communications, delivering Level 2 technical support for VoIP customers from October 2019 to September 2022. Rahul's career began as an NOC Engineer at Marcopolo Communication, focusing on VoIP technical issues, monitoring traffic, route management, and customer communications from July 2016 to September 2019. Rahul's early experience includes a brief internship as a Theme Designer Trainee at Xiaomi, India. Academically, Rahul holds a Bachelor of Engineering (B.E.) degree from the University Institute of Technology, RGPV, earned between 2011 and 2015, and a High School Diploma from Jawahar Navodaya Vidyalaya.