Rafaël Wa Kazadi

Rafaël Wa Kazadi is an experienced professional in the fields of technical support, customer service, and healthcare, currently serving as Servicecoördinator Technisch Onderhoud at Ploegam since August 2022. Responsibilities include efficiently planning and organizing maintenance work and repairs for VodafoneZiggo customers, with a focus on ensuring smooth collaboration between technicians and clients. Prior experience includes roles as a zorgverlener in the elder care sector during the COVID-19 pandemic, planner and technical support at Guidion, and e-recruitment at Lease een Recruiter. Rafaël also has technical support and sales experience from Xerox, where engagement with customers was crucial. Educational qualifications include a Bachelor of Applied Science in Business Administration from Amsterdam University of Applied Sciences and an MBO in Marketing, Communication & Event Organization from Johan Cruyff College Amsterdam.