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Laura Mandu

Customer Success Account Manager at Ploomes

Laura Mandu has a diverse work experience, starting with their current role as a Customer Success Account Manager Jr at Ploomes since April 2023. Before that, they worked at SouSmile as a Customer Experience employee from February to April 2023. From April 2019 to May 2022, Laura served as a Commercial Manager at Mega Studio Be emotion. Prior to that, they worked as a Sales Assistant at Grupo H.Olhos from March to October 2018, with a focus on pre-sales. Additionally, Laura also worked as an Sales Assistant at SOS Tecnologia e Educação from August to December 2017.

Laura Mandu's education history includes the following information:

In 2022, Laura Mandu attended Galena, where they focused on Vendas e Sucesso do Cliente com ênfase em soft e hard skills. It is not specified if they obtained a degree from this institution.

From 2020 to 2022, Laura Mandu studied at Universidade Paulista, where they pursued a Curso Superior de Tecnologia (CST) in Gestão de Recursos Humanos.

Between 2018 and 2020, Laura Mandu attended Centro Universitário FMU | FIAM-FAAM, specializing in Psicologia. There is no mention of obtaining a degree from this institution.

Currently, Laura Mandu is enrolled in Senac, pursuing a Livre degree in Recrutamento e Seleção por Competência. The end year for this program is not specified.

In addition to their formal education, Laura Mandu obtained a certification in Customer Churn from CLG | Customer Led Growth Educação in June 2023. The institution where they obtained the certification is provided.

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Timeline

  • Customer Success Account Manager

    April, 2023 - present