Alene Israel

Training and Quality Specialist at Plooto

Alene Israel has a diverse work experience that spans multiple industries. Alene began their career as a Sales Associate at Sunglass Hut in 2014 and worked there for a year. In 2015, they joined Rocks On Rosalind as a waitress and remained in that role until 2016.

In 2017, Alene joined RBC and took on various roles within the company. Alene started as a Fraud Analyst in September 2017 and worked in that position until March 2019. Following that, they were promoted to Senior Fraud Analyst and held the position from December 2018 to March 2019. From March 2019 to April 2021, they became a Fraud Officer, specifically focusing on Digital Transaction Monitoring. In April 2021, Alene transitioned to a Senior Learning Specialist role, which they held until March 2022.

Most recently, Alene joined Plooto in March 2022 as a Product Specialist. Alene was responsible for providing product support and expertise. In January 2023, they transitioned to the role of Training and Quality Specialist, where they continued to contribute to the company's success.

Throughout their career, Alene has gained experience in customer service, fraud prevention, and training. Their roles at RBC and Plooto demonstrate their ability to adapt and take on different responsibilities within the same organization.

Alene Israel attended McMaster University from 2013 to 2017, where they obtained an Honours BSc in Biochemistry. Additionally, they enrolled at the University of Adelaide from 2015 to 2016, although no specific degree or field of study information was provided for this time period.

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Timeline

  • Training and Quality Specialist

    January 1, 2023 - present

  • Product Specialist

    March, 2022