PlumChoice
Kevin Lanchester has extensive experience in the information technology field, currently serving as an Associate System Administrator at PlumChoice since April 2014, where responsibilities include testing software and training technicians. Previous roles at PlumChoice include Desktop Support and Technical Support Representative, focusing on troubleshooting and customer assistance. Kevin's early career involved various positions in printing, including Franchise Owner at Minuteman Press and Printer at Crown Cork & Seal and Daniels Printing. Kevin holds an Associate Degree in Computer Networking Services and a Bachelor's Degree in Information Systems Security from ITT Technical Institute, along with training in Microcomputers and Microprocessors from NRI School.
PlumChoice
PlumChoice is a leading provider of certified cloud and technical support services to consumers and small businesses. In 2018, The Allstate Corporation (NYSE: ALL) acquired Plumchoice to be part of Allstate’s SquareTrade division. Plumchoice partners with retailers, OEMs and distributors to provide support solutions to customers needing help with setup, connectivity, Internet of Things (IoT) devices and Cloud services. PlumChoice has handled over 15 million tech support requests, delivering market-leading customer satisfaction scores, to empower customers to get the most out of their technology. For more information, visit www.plumchoice.com, call 1-866-811-3321, or send an email to sales@plumchoice.com