Jenny Li

Jenny Li is a seasoned Senior Customer Success Manager at Pluralsight, contributing to the mission of advancing the technology workforce by managing a diverse portfolio of enterprise customers and consistently exceeding renewal rates. Previous experience includes a role as Customer Success Manager at Catalyser, where Jenny managed over 30 business customers, achieving significant retention and expansion revenue through efficient onboarding processes and customer advocacy. Additional roles include bilingual consulting at Carrot Fertility, enhancing customer service operations at Aim Creations, and culinary management at Restau K Yamauchi. Jenny holds a Bachelor of Arts in Communication and Media Studies and a Bachelor of Business Administration from the University of Michigan.