Jessica Phillips currently serves as the Director of Content Support and Content Remediation at Pluralsight since November 2021 and also holds the position of Manager of Content Support at A Cloud Guru since April 2021. Prior experience includes serving as the Director of US Support at Fourth from October 2020 to April 2021 and as the Sr. Manager of Customer Care at HotSchedules from January 2014 to April 2021. Jessica Phillips is a Udemy Alumni, having completed a certification in Data Science with a focus on Machine Learning and Business Intelligence in October 2023, and holds an Associate of Science in Psychology from Victoria College, completed in December 2008.
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