Mehrin Memon

Mehrin Memon is an experienced professional with a background in customer support and technical application assistance. At PMC Retail, as a Service Desk Analyst from July 2023 to March 2024, Mehrin provided operational and technical support while effectively prioritizing incidents. Previously, during a tenure as a Live Chat Support Agent at TTEC from July 2022 to February 2023, Mehrin managed backstage operations and ensured smooth event flow. As a Customer Service Representative at Teleperformance from July 2021 to February 2023, Mehrin addressed customer concerns and collaborated with teams to resolve issues. Additional experience includes management roles at Toronto Kids Fashion Week and volunteer merchandising at Shoppers Drug Mart. Mehrin holds a BSc in Information Technology from Parul University, obtained in April 2023, and completed secondary education at the Convent of Jesus And Mary, New Delhi.