Cristiano de Oliveira Santos Filho

Cristiano de Oliveira Santos Filho is an experienced project leader and professional in the healthcare and technology sectors, currently serving as Líder de projetos voluntariado at PMI Distrito Federal Chapter since February 2024, where five strategic projects have been coordinated using agile methodologies. Previously, at Clinicorp Solutions from October 2020 to November 2024, Cristiano led the implementation of an AI automation solution that saved R$ 350,000 annually, enhanced customer service efficiency, and significantly improved team productivity. Additional roles included team leader and customer service specialist, where contributions led to notable increases in operational efficiency and customer satisfaction. Early experience includes serving as a receptionist at Rede Primavera - Hospital Primavera and as an analyst at AlmavivA, further showcasing a strong foundation in client engagement and operational management. Cristiano holds a Bachelor's degree in Business Administration from Católica de Santa Catarina, with an expected graduation in December 2025.