Svetlana Foris

Svetlana Foris possesses extensive experience in billing operations and customer support within the financial and technology sectors. Currently serving as a Billing Operations Manager at Parimatch International since February 2021, Svetlana is responsible for optimizing approval rates, seeking new payment solutions, and collaborating with various departments to enhance payment processes. Previous roles include Billing Support Specialist at Brainstack_ and Customer Service Representative at Bolt, where Svetlana demonstrated skills in processing refunds, handling disputes, and conducting training for new employees. Svetlana also has experience in contract management at Ericsson and logistics at LG Electronics and Petrus LLC, underscoring a solid foundation in financial operations and customer relationship management. Educational qualifications include a Bachelor's Degree in Economics and Management, supplemented by various certifications in Agile and SCRUM methodologies.