Antonio Cesar Filho

Antonio Cesar Filho has a diverse work experience in the field of strategic services CRM. Antonio'smost recent role was as a Leader of Strategic Services CRM at Pmweb, where they were responsible for managing strategic accounts, developing relationships with executives, and maximizing upsell/cross-sell opportunities. Antonio conducted data analysis and reports to create new CRM strategies and enhance customer loyalty and experience. Antonio also worked as a Senior Analyst of Strategic Services CRM at Pmweb, where they focused on managing key accounts, developing trust with clients, and identifying opportunities to enhance services and products. Antonio was responsible for designing and organizing automated personalization processes and providing tactical guidance for performance improvement. Additionally, they worked as an Analyst of Strategic Services CRM at Pmweb, where they supported clients in planning and executing lifecycle marketing strategies, cross-channel actions, and email marketing campaigns. Antonio also operated platforms such as Oracle Responsys, Salesforce Marketing Cloud, and Hubspot. In their early career, Antonio gained experience as a Customer Success intern at Pmweb, providing strategic support to key accounts and assisting in the execution of planned strategies. Prior to joining Pmweb, Antonio worked at Empresa Jr. ESPM - Consultoria em Marketing e Gestão, where they held roles as a Project Manager and Consultant of Projects.

Antonio Cesar Filho's education history begins with their studies at Oxford Brookes University in 2014, where they focused on the English language. After that, they attended ESPM Escola Superior de Propaganda e Marketing from 2015 to 2019, earning their undergraduate degree in International Relations with an emphasis on Marketing and Business. Antonio'smost recent educational endeavor was a Post-Graduation in Digital Business at Unisinos in 2021.