Grazi Sbardelotto

Grazi Sbardelotto has a diverse work experience spanning over 10 years. Grazi began their career as the Marketing and Relationship Manager at Sbardecar, where they implemented a CRM system and focused on customer satisfaction. After that, they worked as an Account Manager at Backstage Comunicação e Marketing Ltda, where they managed client relationships and planned various marketing campaigns.

Grazi then joined Sulbra as a Marketing Analyst / Head of CRM, where they implemented a CRM system and developed customer loyalty strategies. During their time at PoolsidePR, they worked as a PR Assistant, specifically focusing on key projects such as New York Fashion Week and Miami Art Basel.

Grazi then moved on to SpinMedia, Inc., where they worked on the integrated marketing team, helping create ideas and presentations for integrated marketing solutions. Grazi also assisted in planning and producing events such as concerts and movie screenings.

Grazi'smost recent role was at Pmweb, where they held various positions. Grazi started as a Strategic Services employee, responsible for providing strategic services to clients. Grazi then transitioned to the role of Strategic Services Coordinator, where they continued to provide assistance to clients. Later, they became the Head of Customer Success, overseeing customer satisfaction and success. Currently, they hold the position of VP of Marketing Cloud.

Throughout their career, Grazi has gained experience in marketing, customer relationship management, public relations, and integrated marketing. Grazi has a strong focus on customer satisfaction and has contributed to the successful implementation of CRM systems.

Grazi Sbardelotto began their education at Colégio João Paulo I, where they completed their high school education from 2003 to 2005. Grazi then pursued further studies in Communications & Public Relations at Pontifícia Universidade Católica do Rio Grande do Sul from 2006 to 2010, earning a Bachelor's degree. In 2007, they obtained a III Certificate in Business from Australian Pacific College. Sbardelotto later attended UCLA in 2012 for a year, focusing on Business Administration and Marketing. Additionally, in the same year, they obtained a Certificate in Design Gráfico from Alfamídia.