Natália Alves da Silva

Natália Alves da Silva has a diverse work experience in various roles within the hospitality and marketing industries.

Natália started their career as an intern at RodaMundo agência de viagens, where they gained experience in customer service and sales. Natália then moved on to Grupo RBS, where they worked as a procurement and travel intern.

Natália then joined DeBrito Propaganda as an assistant, providing advertising support to clients such as Hospital Mãe de Deus and Kurotel.

Natália then transitioned into the hotel industry, working at GJP Hotels & Resorts as an assistant in revenue management, managing online channels and providing support to reservations and operators.

Natália then joined Eko Residence Hotel as a revenue management analyst, where they were responsible for pricing and availability management, contract negotiation, and partnership development.

Natália moved on to B2B RESERV@S, where they worked as an operations analyst, leading the implementation of a new platform and creating support materials for the team.

Currently, Natália works at Pmweb as a Customer Success Analyst. Their responsibilities include client management, strategic analysis and reporting, marketing campaign planning, and customer journey analysis.

Throughout their career, Natália has developed strong skills in customer service, market analysis, strategic planning, and team coordination.

Natália Alves da Silva began their education in 2010 when they enrolled at Pontifícia Universidade Católica do Rio Grande do Sul to pursue a degree in Gestão de Turismo. Natália successfully completed the program in 2012.

Afterwards, from 2015 to 2016, Natália attended the same institution, Pontifícia Universidade Católica do Rio Grande do Sul, to undertake a degree in Hotelaria. Natália completed their studies in Hotelaria within that time frame.