Amit Kumar Singha

Contact Center Manager at PNB Housing Finance

Amit Kumar Singha has over 10 years of cross-functional experience in operations, sales, and customer service, currently serving as Contact Center Manager at PNB Housing Finance Limited since April 2021. Previous roles include Senior Manager at iEnergizer, Senior Manager Sales at Axis Bank, and Manager at LG Electronics, where responsibilities encompassed team management, employee training, and execution of customer service strategies. Amit has also worked with Tech Mahindra and KocharTech, focusing on analytics, forecasting, and achieving KPI targets. Early career positions include Assistant Manager at Spice Mobility Ltd and Senior Team Leader at Aegis Limited. Amit holds a Bachelor's Degree in Art from St. Andrew's College of Arts, Science and Commerce, completed in 1997.

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