Darren Rawlings

Darren Rawlings has extensive work experience in the IT industry. Darren is currently working at P&O Ferries as the Head of IT Operations and Service Delivery. Prior to this, they worked at News UK, where they held the positions of Head of Infrastructure and Service Delivery EMEA and SME for Event Management, IT Event Manager. At News UK, Darren was responsible for the efficient delivery of infrastructure and network services, achieving SLA performance, and handling major incidents. Darren also managed the Network Operations Centre and Tools team and implemented proactive monitoring and automation. Before News UK, they worked at Sony Playstation as the Head of European Operations and IT Site Leader, where they were responsible for service management, achieving 100% uptime, and managing support teams. Their early career includes roles at News International, where they served as the Enterprise Systems Management Team Leader and Senior Systems Coordinator. In these positions, Darren was responsible for monitoring key datacenters, reducing monitoring alerts, and establishing application support. Overall, Darren has demonstrated expertise in IT operations and service delivery, infrastructure management, and incident management throughout their career.

From 1984 to 1991, Darren Rawlings attended Bexley and Erith Technical High School, where they did not pursue a specific degree or field of study. Darren also holds a certification as an ITIL EXPERT from ISEB, with no information available regarding the month or year of completion.