Karla Alvarado Pacheco

Karla Alvarado Pacheco has a diverse work experience spanning over 15 years. Karla began their career in 2005 as a Technical Support agent for MSN at Sykes, where they provided support in both German and Spanish. Karla then transitioned to a Customer Service Representative role at Bank of America, handling inbound and outbound calls related to loan and mortgage payments.

In 2009, Karla joined Tech Data as an SMB Sales Representative, where they focused on developing sales areas and customer profiles in the IT equipment sector. Karla also became an expert in the distribution channel to provide excellent service to customers. Later, they took on the role of SMB Sales Trainer, delivering training and instruction on technical and non-technical subjects such as SAP and related systems.

From 2014 to 2018, Karla worked for Software & Consulting Group as a Sales Executive. Their responsibilities included sales and development of SAP software as a business solution for SME companies. Karla provided recommendations and solutions tailored to specific business needs.

Since 2018, Karla has been working at PocketLink Ltd. as a Regional Sales Manager for Latin America. Their role involves managing sales operations in the region and ensuring business growth.

Overall, Karla Alvarado Pacheco has a strong background in sales, customer service, and technical support, with a particular focus on SAP software. Karla has continually developed their skills and expertise throughout their career.

Karla Alvarado Pacheco began their education in 2004 at UNA Costa Rica, where they pursued a Bachelor's degree in International Affairs. Karla completed this program in 2007, specializing in the field of International Relations and Affairs.

In 2015, Karla enrolled at OBS Business School to pursue a Master of Business Administration (M.B.A.) degree, with a focus on Master Project Management. Information regarding the end year of this program is not provided.