POD Management
Ryan Rudolph is an accomplished professional with extensive experience in management and leadership roles across various companies. Currently serving as Associate Director at POD Management since August 2021, Ryan previously held the same title at Mainstay Group Ltd from October 2019 to August 2021. Prior to that, Ryan worked as Regional Manager at FirstPort (UK) and held multiple managerial positions at Regus and International Logistics Group Ltd. As the Owner and Commercial Director at Initial Express Logistics Ltd, Ryan oversaw company operations from 2003 to 2012. Early career experience includes roles as Product & Style Manager at Whitbread and Project Manager at British Airways. Ryan holds a Bachelor of Arts degree in Business Administration and Management from Buckinghamshire New University, earned between 1992 and 1996.
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POD Management
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POD Management was born out of a desire to build a firm where customers are valued and access to information is easy.The traditional property management model is to assign customer with a single point of contact who is expected to be their relationship manager, property manager, facilities manager, compliance manager and administration resource.Quite a skill set for one person to have and one which they only use during traditional working hours.So how are we different? > Our customers can choose from multiple points of contact depending on their particular need> We are available 24/7 via 'POD Anytime' for all enquiries, not just emergencies> We are innovative in using technology to simplify and automate processes, and keep everyone informed> We employ highly trained, customer focused staff so we ‘get it right’ first time and make the experience memorable> We provide self-service facilities so our customers can obtain what they want, when they want it> We add value for our customers and engage with the local community through ‘myPOD’> And we always seek to enhance the customer experience - we want to know what we are doing well and where we can improve.