Jaden Tripp

Jaden Tripp is a Senior Technical Product Specialist at Podium, specializing in diagnosing and resolving complex issues related to Grandstream hardphones, Twilio Voice, and Netsapiens PBX. Since November 2021, Jaden has contributed to product documentation, issue prioritization, and customer training while previously serving as a Technical Product Support Specialist at Podium, focusing on bug communication and support team reporting. Prior experience includes a Developer role at Windowbook, where Jaden created solution mockups and coded a dashboard, and an Account Manager position at Vivint, managing a high volume of customer calls and incidents. Additionally, Jaden worked as a Project Manager at Avocado Orchard Recording Studio, developing a comprehensive database for music management. Jaden completed a Web Development Bootcamp at Devmountain in 2021.