Tricia Valadez

Tricia Valadez is a seasoned professional currently serving as a Senior Enterprise Product Expert at Podium since December 2023, where responsibilities include fostering relationships with high-value enterprise accounts and ensuring rapid troubleshooting solutions. Previously, Tricia held roles such as Senior Product Specialist and Senior Product Support Specialist at Podium, contributing to technical issue resolution and organizational efficiencies. Tricia's diverse experience includes serving as a Technical Services Specialist at Virtual Peaker, Client Services Manager at Vingo, and Customer and Technical Support Team Lead at WellSky, where leadership and mentorship were key focuses. Tricia began a career in customer retention at Web.com as Lighthouse 360-Retention Manager. Academically, Tricia is pursuing a Bachelor of Applied Science in Business Administration, Management and Operations from Texas State University, having also earned two associate degrees from Austin Community College.