Point of Reference is the Swiss Army knife of customer reference programs. Solutions include technology, customer content development services, supplemental staffing and point services to meet any unique program need. ReferenceStorTM, a cloud-based application, is available as a Salesforce.com app or stand-alone, and provides automation,collaboration, and self-service that make a program vital and impactful, plus credible through extensive program reporting.

Software

Point of Reference

David Sroka

Tamra Hiltz

Tammy Connelly

Sonya Whelan

Sara Horle

Darren Smith

Lara Wells

Kenny Chism

Kelly C.

Karin Dix, M. Ed

Joan Bruemmer-Holden CCAP I, MFA

Jessica Jackson

Allison Hughes

Andrea Auten

Amanda Brush

Allison K.

Alison Stellar, M.B.A.

The Account Management team at Point of Reference is responsible for maintaining and nurturing client relationships to ensure customer satisfaction and program success. This team collaborates closely with clients to tailor customer reference solutions, oversees the implementation of ReferenceStor™ and other services, and acts as a strategic partner to maximize the impact and effectiveness of customer reference programs. Through proactive communication and support, they drive customer success and foster long-term loyalty.

Account Management

Customer Support and Implementation

Leadership Team

Account Management

About

Team members

Other teams at Point of Reference

Customer Support and Implementation

Leadership Team